Terms of service

What this document is

These are placeholder terms shipped with a website template. They are not legal advice, they have not been reviewed by a lawyer, and Flintwake Systems, Inc. is a fictional company invented for the template.

Replace every section with terms drafted for your own product and jurisdiction before you publish.

The service

Describe what your product does, what is included at each plan level and what a customer is licensed to do with it.

Be explicit about anything that is measured — requests, seats, storage — and about what happens when a customer exceeds it.

Acceptable use

Set out what a customer may not do: reverse engineering, resale, unlawful content, attempts to circumvent limits, and anything specific to your domain.

Say what happens when the policy is broken, and whether you give notice before suspending an account.

Fees and billing

State the billing period, when invoices are issued, what happens on non-payment and how overage is calculated and charged.

If you offer a trial, say what happens to data at the end of it.

Availability and support

If you commit to an availability target, state it here along with the measurement method, the exclusions and the remedy.

Describe support channels and response targets per plan, and be careful that the numbers match your pricing page.

Termination

Explain how either party ends the agreement, what notice is required, and what happens to customer data afterwards — including the export window and the deletion timeline.

Liability

Your lawyer writes this section. Do not adapt one from another company's site.

Contact

Questions about this placeholder document should go to hello@flintwake.com.